RICOH Digital Services
Enable Hybrid Work
Optimize Business Processes
Accelerate Digital Transformation
By Business Size
PlanetPress® Connect allows you to connect data from multiple systems and applications so you can create, manage and distribute printed and digital communications. Based on recipient behavior, the software acts on rules and conditions you set to trigger interactive processes such as placing orders or paying invoices. The use of native HTML ensures a flexible, stable solution for dynamic document design and the delivery of personalized omni-channel experiences.
Your customers expect to have options to receive and respond to communications. With PlanetPress® Connect, you can augment print capabilities with responsive emails, web pages and text messages. Modernize your customer communications management (CCM) processes with these key components:
Lower operational costs while improving customer experience. Spend less time producing compelling printed documents that include context-sensitive information. Reduce postal expenses by connecting to third-party mailing applications that commingle jobs. Expand into digital output easily:
Preference-based, personalized communications help you build relationships and create revenue opportunities, but implementing new software yourself may be more complicated than you expect. Our customer experience management specialists help clarify your CCM objectives, customize and integrate a solution, train your staff and provide support. Work with experts in document composition, postal and data quality, production print services, and electronic bill presentment, payment and accessibility (EBPP).